Privacy & Policy

Installation, Activation & Package Charges are to be paid in advance.

Installation & Activation Charges are non refundable.

Router cost is not included in installation amount.

Taxes will be charged extra GST @ 18%.

All Package are valid for 30 days.

** For the lease line Package Customer has to pay 90 days Package Charges at a time in advance.

Customers are requested to renew to their packages within expiry or almost within 7 days after expiry to carry their account details. Inactive account will be deleted after one month of expiry.

Customers can renew the Unlimited Packages any time within expiry date, in that case the remaining days will be added in the next renewal.

Customers can renew the Limited Packages any time within expiry date, in that case the remaining data will be added in the next renewal. But the Package will be valid for next 30 days from the Renewal Date.

Any kind of carry forward facilities will not be available for changing of existing packages.

Customers can avail upto mentioned bandwidth for respective packages.

The above packages are valid for selected area's of Darjeeling SSA telecom circle only.

Terms & Conditions related to Online Refund Policy

Online refund may be extended to the User, when the transaction is incomplete, in the sense that the User package is not renewed, but payment has been generated.

Cancellation policy

Any customers if found to be involved in misusing the unlimited package by sharing the unlimited resources deemed for private or personal use by sharing it commercially or by distributing it by local lan or fiber to the locality, will be treated as violation of unlimited policy, the user will be terminated immediately and the case will be registered against the violation.

Surrender policy

Customer will have submit proper surender application to leave the connection, company will refund any amout if dues are cleared and the equipment are surrendered in workin conditions

This Policy governs and covers More Wifi Internet Pvt. Ltd hereinafter, (The Company) is dedicated to protect our Users personal information that the Company collects and receives from time to time, including information related to previous usage, (if any) of the Company's products and services.

Personal information refers to all such information about the Users that are personally identifiable like Name, Contact Address, E-mail ID, Phone number etc. and/or any such information deemed relevant within the ground and scope of this Privacy Policy.

The construed personal information, with relevant admissible proofs must sustain and support such claim. Therefore it may be stated, that the Company only peruse to collect the personal information for a variety of regulatory and business purposes and /or for specific, general and statutory purposes only. .

These at present include, but does not limit to,fulfilling these requests for Products and Services, upgrade our services, interact with the Users, conduct various research and development, conduct statutory, legal, regulatory, fraud/crime prevention and general audit requirements.

Purpose of Sharing and Disclosure

More Wifi internet Pvt. Ltd, Privacy Policy is designed and developed to address the privacy and security of the personal information provided to us. Please be informed thatThe Company, may share the Users' personal information with Third Party, under the following circumstances:

To provide the information to our trusted business associates/ partners who work on behalf of or with the Company, however bound by the scope and tenure of confidentiality agreements signed with The Company. Therefore, these companies may use such personal information to assist the Company, communicate with the organizations, and apprise Users of offers from the Company and our marketing/distribution partners, as the case may be.

The Company believes it is relevant to share information with State/Central investigative agencies pursuing investigation to prevent/take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical/emotional safety of any person(s) or groups,acts of illegal trafficking, terrorism and any other acts of violence or violations of the Company's Terms and Conditions as underlined in the Customer's Application Form (CAF), or as otherwise required by such investigative agencies enforcing the Law of the Land.

The Company reserves the right to convey to the Users Certain communications relating to the Company's administrative messages, service related announcements and other information that are exclusively considered to be mandatory and intrinsic in nature, for functioning.

Modification/Alteration to Privacy Policy

The Company may update this Privacy Policy from time to time and may display the same in their website without notifying any one personally. More Wifi internet Pvt. Ltd reserves the right to amend/alter/update/ modify this Privacy Policy at any time, as and when necessitated. We request our Users to visit our website  https://www.morewifi.in  periodically for contemporary information and updates. However, it may be noted that, posting of such information in the above website would be deemed to have been reported, read and understood by the Users.